Why Call 211?

United Way 211 is an easy-to-remember, three-digit number that families and individuals in Minnesota can call to obtain free and confidential information on health and human services. 211 call centers are staffed 24/7 by trained Community Resource Specialists who quickly assess needs and refer callers to the help that they seek.

211 offers information on a broad range of services, including:

• Food and housing support
• Mental health and substance abuse resources
• Legal assistance
• Youth programs
• Medical and dental clinics
• Job training opportunities
• Household items
• And much more!

More than 90 percent of the United States has access to 211, along with several areas of Canada. For more information on the national 211, visit https://211.org/.

211 Coverage Areas

Search the 211 Online Database

Minnesota's comprehensive 211 database offers individuals and professionals access to more than 40,000 programs and services. Users can search the database quickly and efficiently using various criteria, including service category, agency/organization name, or keyword. The online directory is continually being updated with new information on agencies and services.

211 in Minnesota

Currently, there are three contact centers across the state with a shared database containing more than 40,000 resources. Greater Twin Cities United Way funds and operates the largest call center in the state.  For more information on the other 211 call centers in Minnesota, click on the statewide map.

Role of 211 in Crisis Recovery Efforts

In the event of a natural or public disaster, 211 works with local emergency management and disaster relief organizations to provide the public with information on resources not only during the disaster, but also throughout long-term recovery efforts.

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