Privacy Policy

United Way 2-1-1 respects the privacy of every individual who visits its website, and will never sell, trade, share or rent your personal information to its partners, member agencies or any other third parties without your prior consent. By using this website, you are accepting the practices described in this privacy policy.

Cookie/Tracking Technology

Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the website and understanding how visitors use the website; the tracking technology does not collect personal information. Cookies also can help customize the website for visitors.

Log Files

Like most standard website servers, United Way 2-1-1 uses log files, which include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type and date/time stamp, as well as the number of clicks that help to analyze trends, administer the site, track user's movement in the aggregate and gather broad demographic information for aggregate use. Log files, specifically IP addresses, are not linked to personal information.


All information submitted by organizations about their services to United Way 2-1-1 shall be deemed and remain the property of United Way 2-1-1. United Way 2-1-1 shall be free to use any ideas, concepts or other techniques contained in information provided through the website.

Commitment to Data Security

Your personal information is kept secure. Only authorized United Way 2-1-1 employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.

Distribution of Information

Though United Way 2-1-1 makes every effort to preserve user privacy, personal information may need to be disclosed when required by law, or in order to comply with a current judicial proceeding, a court order or legal process served on the United Way 2-1-1 website.

United Way 2-1-1 retains the right to modify this disclaimer, as well as the operational practices and functionality of this website at any time, and at its sole discretion. If United Way 2-1-1 opts to change the privacy policy, it will post the changes where appropriate.

Need help finding a resource?

Call to speak with one of our highly trained Community Resource Specialists by phone.

Your call is completely confidential, and we have call menus in English, Spanish, and Hmong.

Call 2-1-1

Toll Free: 800-543-7709
Local: 651-291-0211
Text your zip code to 898-211*
24-7 / Confidential / All Languages

From Our Specialists:

I get excited when I hear about new social service programs because it means more help for those who need it.

*Standard msg&data rates may apply. Text STOP to opt-out. For end user privacy and terms and conditions of texting with 898211, go to