About 2-1-1
Why Call 2-1-1?
United Way 2-1-1 is an easy-to-remember, three-digit number that families and individuals in Minnesota can call to obtain free and confidential information on health and human services. 2-1-1 call centers are staffed 24/7 by trained Community Resource Specialists who quickly assess needs and refer callers to the help that they seek.
2-1-1 offers information on a broad range of services, including:
- Food and housing support
- Mental health and substance abuse resources
- Legal assistance
- Youth programs
- Medical and dental clinics
- Job training opportunities
- Household items
- And much more!
More than 90 percent of the United States has access to 2-1-1, along with several areas of Canada. For more information on the national 2-1-1, visit https://211.org/.
2-1-1 Coverage Areas
United Way 211 Hub Greater Twin Cities United Way |
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Great Rivers 211 https://www.greatrivers211.org/ |
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First Link North Dakota https://www.myfirstlink.org/ |
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First Call 211 https://www.firstcall211.net/ |
2-1-1 in Minnesota is statewide and is supported by the following United Ways in Minnesota:
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Search the 2-1-1 Online Database
Minnesota's comprehensive 2-1-1 database offers individuals and professionals access to more than 40,000 programs and services. Users can search the database quickly and efficiently using various criteria, including service category, agency/organization name, or keyword. The online directory is continually being updated with new information on agencies and services.
2-1-1 in Minnesota
Currently, there are three contact centers across the state with a shared database containing more than 40,000 resources. Greater Twin Cities United Way funds and operates the largest call center in the state. For more information on the other 2-1-1 call centers in Minnesota, click on the statewide map.
Role of 2-1-1 in Crisis Recovery Efforts
In the event of a natural or public disaster, 2-1-1 works with local emergency management and disaster relief organizations to provide the public with information on resources not only during the disaster, but also throughout long-term recovery efforts.
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