About 2-1-1

Why Call 2-1-1?

United Way 2-1-1 is an easy-to-remember, three-digit number that families and individuals in Minnesota can call to obtain free and confidential information on health and human services. 2-1-1 call centers are staffed 24/7 by trained Community Resource Specialists who quickly assess needs and refer callers to the help that they seek.

2-1-1 offers information on a broad range of services, including:
  • Food and housing support
  • Mental health and substance abuse resources
  • Legal assistance
  • Youth programs
  • Medical and dental clinics
  • Job training opportunities
  • Household items
  • And much more!

More than 90 percent of the United States has access to 2-1-1, along with several areas of Canada. For more information on the national 2-1-1, visit https://211.org/.

2-1-1 Coverage Areas

United Way 211 Hub
Greater Twin Cities United Way
Great Rivers 211
First Link North Dakota
First Call 211

2-1-1 in Minnesota is statewide and is supported by the following United Ways in Minnesota:

  • Greater Twin Cities United Way
  • United Way of Central Minnesota
  • United Way of 1,000 Lakes
  • Head of the Lakes United Way
  • United Way of Olmsted County
Search the 2-1-1 Online Database

Minnesota's comprehensive 2-1-1 database offers individuals and professionals access to more than 40,000 programs and services. Users can search the database quickly and efficiently using various criteria, including service category, agency/organization name, or keyword. The online directory is continually being updated with new information on agencies and services.

2-1-1 in Minnesota

Currently, there are three contact centers across the state with a shared database containing more than 40,000 resources. Greater Twin Cities United Way funds and operates the largest call center in the state.  For more information on the other 2-1-1 call centers in Minnesota, click on the statewide map.

Role of 2-1-1 in Crisis Recovery Efforts

In the event of a natural or public disaster, 2-1-1 works with local emergency management and disaster relief organizations to provide the public with information on resources not only during the disaster, but also throughout long-term recovery efforts.

Contact Us

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Need help finding a resource?

Call to speak with one of our highly trained Community Resource Specialists by phone.

Your call is completely confidential, and we have call menus in English, Spanish, and Hmong.

Call 2-1-1

Toll Free: 800-543-7709
Local: 651-291-0211
Text your zip code to 898-211*
24-7 / Confidential / All Languages

From Our Specialists:

I'm proud and happy to do this work because I don't think anybody should have to feel alone, or that their needs don't matter.

*Standard msg&data rates may apply. Text STOP to opt-out. For end user privacy and terms and conditions of texting with 898211, go to https://preventionpaystext.com/policies/