Why Call 2-1-1?

United Way 2-1-1 is an easy-to-remember, three-digit number that families and individuals in Minnesota can call to obtain free and confidential information on health and human services. 2-1-1 call centers are staffed 24/7 by trained Community Resource Specialists who quickly assess needs and refer callers to the help that they seek.

2-1-1 offers information on a broad range of services, including:

• Food and housing support
• Mental health and substance abuse resources
• Legal assistance
• Youth programs
• Medical and dental clinics
• Job training opportunities
• Household items
• And much more!

More than 90 percent of the United States has access to 2-1-1, along with several areas of Canada. For more information on the national 2-1-1, visit https://211.org/.

2-1-1 Coverage Areas

Search the 2-1-1 Online Database

Minnesota's comprehensive 2-1-1 database offers individuals and professionals access to more than 40,000 programs and services. Users can search the database quickly and efficiently using various criteria, including service category, agency/organization name, or keyword. The online directory is continually being updated with new information on agencies and services.

2-1-1 in Minnesota

Currently, there are three contact centers across the state with a shared database containing more than 40,000 resources. Greater Twin Cities United Way funds and operates the largest call center in the state.  For more information on the other 2-1-1 call centers in Minnesota, click on the statewide map.

Role of 2-1-1 in Crisis Recovery Efforts

In the event of a natural or public disaster, 2-1-1 works with local emergency management and disaster relief organizations to provide the public with information on resources not only during the disaster, but also throughout long-term recovery efforts.

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